From nobody@hyperreal.com Wed Apr 23 15:25:02 1997 Received: (from nobody@localhost) by hyperreal.com (8.8.4/8.8.4) id PAA25535; Wed, 23 Apr 1997 15:25:02 -0700 (PDT) Message-Id: <199704232225.PAA25535@hyperreal.com> Date: Wed, 23 Apr 1997 15:25:02 -0700 (PDT) From: Barry L James Reply-To: bjames@terraware.net To: apbugs@hyperreal.com Subject: An html page will not fully load and will hang after 1K or so of download X-Send-Pr-Version: 3.2 >Number: 465 >Category: general >Synopsis: An html page will not fully load and will hang after 1K or so of download >Confidential: no >Severity: serious >Priority: medium >Responsible: apache >State: closed >Class: sw-bug >Submitter-Id: apache >Arrival-Date: Wed Apr 23 15:30:01 1997 >Last-Modified: Sun Jun 29 18:41:54 PDT 1997 >Originator: bjames@terraware.net >Organization: >Release: 1.2b7 >Environment: Apache/1.2b7 Linux 2.0.18 Installed the precompiled binary from RedHat >Description: When opening a web page on the local network here, the web page comes up with no problem However, when going outside our network, the same page will only load to about 1074 bytes and then not load any further. At first I thought it might be a routing anomoly, but after viewing the source for the HTML page determined it was not. The page was created in MS Publisher and had lines starting with spaces and tabs. When this page was viewed across several links (even inside our network, but maybe 5 hops down to a downstream ISP) it wouldn't load properly. (ie either it would hang at a certain byte level OR it would say (one lynx) HTTP/1.1 200 OK and nothing else) After hand-editing the page and taking out the lines that started with tabs and spaces the page loaded properly. The client was advised to try a differnet html editor and changed to front page. Front Page does the same thing, in that some lines start with spaces and tabs and the same symptoms occur anywhere when trying to load this page. Once again, after hand-editing the page to take out the tabs/spaces the pages loaded fine. Also, when transfering the web pages to a different server, namely an NT box running O'Reillys WebSite or another unix box running Apache 1.0.1 the page serves correctly. >How-To-Repeat: I have since moved the client's web pages to another server, but I have the old pages for testing. Try URL: http://virtweb4.mis.net/dennery/page7.html >Fix: No idea. Hand editing is too time consuming, and we cannot proscribe the HTML editors that our clients can use. It does work on Apache 1.0.1 and other web servers. >Audit-Trail: From: Marc Slemko To: Barry L James Subject: Re: general/465: An html page will not fully load and will hang after 1K or so of download Date: Wed, 23 Apr 1997 18:44:17 -0600 (MDT) On Wed, 23 Apr 1997, Barry L James wrote: > When opening a web page on the local network here, the web page comes up with no problem > However, when going outside our network, the same page will only load to about > 1074 bytes and then not load any further. At first I thought it might be a routing > anomoly, but after viewing the source for the HTML page determined it was not. > The page was created in MS Publisher and had lines starting with spaces and tabs. > When this page was viewed across several links (even inside our network, but maybe > 5 hops down to a downstream ISP) it wouldn't load properly. (ie either it would hang > at a certain byte level OR it would say (one lynx) HTTP/1.1 200 OK and nothing else) [...] This is almost certainly not an Apache problem. There are various network related issues that can cause it. You may want to upgrade your kernel (don't track Linux kerenel versions, don't know if the one you have is buggy or not; all too many are). Please do something like a: tcpdump host virtweb4.mis.net and host remote.site and port 80 while trying to access the page from remote.site (change the name obviously) and mail me the output. This will give a dump of what the server is trying to send. It is probably something like some router not liking packets over a certain size or formed in a certain way. I think the data you are seeing it with is just a coincidence. Try a different page with the same formatting but completely different text; can you reproduce it there? State-Changed-From-To: open-feedback State-Changed-By: coar State-Changed-When: Fri Apr 25 13:03:57 PDT 1997 State-Changed-Why: [Awaiting response to Marc's request.] State-Changed-From-To: feedback-closed State-Changed-By: dgaudet State-Changed-When: Sun Jun 29 18:41:54 PDT 1997 State-Changed-Why: Assuming user resolved problem. It's almost certainly not an apache problem. Dean >Unformatted: